Internal Sales Advisor

Internal Sales Advisor sought by the furniture solutions division of a global polymer manufacturer with over 20,000 employees across 170 locations worldwide to join their team based in Irlam, Manchester.

The Role:

Known formally within the company as New Business Internal Sales Representative, you will be situated within the sales support team. Your duties will include:

• 50% of your time will be generating new business opportunities via outbound calls, confirming potential for products before passing to the Sales Managers
• Calling warm leads in the industry and previous clients
• Liaising with small independent / boutique kitchen shops
• Qualifying customer data to generate a focus list for onward sales and helping to manage the Company’s CRM system
• Developing additional sales of products via cross-selling opportunities from inbound and outbound calls
• Using research and external industry magazines to source and log new potential prospects and market information relevant to the furniture industry on internal database
• Updating CRM database in conjunction with Sales Managers on market size/share, new opportunities and priorities
• Assessing and documenting relevant information on competition, stock holding, range portfolio and locations
• Managing some small accounts (circa 2-5 clients) and operating as holiday cover for Sales Coordinators

The successful New Business Internal Sales Representative will have:

• Previous experience in a telesales or outbound business development role
• Experience in B2B sales would be advantageous
• Excellent telephone and communication skills
• Computer literate, strong working knowledge of Microsoft packages including Teams
• Experience of using SAP would be advantageous
• Excellent organisation and time management skills
• Able to work under own initiative and also as part of a team within a busy, customer-focused sales office
• Knowledge of CRM systems would be beneficial although training will be provided

Benefits:

• Competitive base salary
• Linear Yearly Increases subject to management discretion (Germany) plus annual assessment process – opportunity of a one off performance recognition payment (up to 10% salary) or basic wage increase
• Hybrid working after probation – 50% over 2 weeks with Line Manager agreement
• Generous holiday allowance – 24 days rising to 25 days after 2 years with typical Christmas shutdown of 5 days
• Buying & selling holidays up to 5 days
• Long service awards
• Flexible hours between core hours of 8am-5pm and time off in lieu with LM agreement
• Employee benefits platform- Employee Assistance Programme
• Health and Wellbeing committee, MHFA
• Sick pay
• Occupational health
• Electric Vehicle salary sacrifice scheme available (optional)
• Health cash plans
• Pension scheme 4% in 4% employer
• Cycle to work scheme
• Enhanced maternity/paternity after 2 years’ service
• Internal training Academy
• E-learning opportunities including LinkedIn Learning
• Access to external training and supported education

Internal Sales Advisor

Irlam, Manchester

Competitive salary + excellent benefits package

Outbound Sales | Contact Centre | Client Support | Telesales | Upselling | Inside Sales |  Customer Service | Business Development