Quality Claims Administrator

Recruit4Talent
Published
10 May 2022
Location
Ross-on-Wye, United Kingdom
Category
General  
Job Type

Description

Quality Claims Administrator sought by an international manufacturer of polymer solutions who supply to multiple sectors including construction, industrial and automotive industries.

The Role:
Reporting to the Credit Manager as part of the Finance team, your duties will include:

  • Examining claims from customers (including inter-company), checking on evidence of claim and determining justification
  • Reviewing rejection claims from Plant
  • Supporting the Purchasing department with recourse claims received from customers against responsible suppliers
  • Preparing quality claim reports for Management and Corporate Claims department and attending Quality Control (QC) meetings when required
  • Supporting the interface of credit note creation in collaboration with Finance colleagues
  • Analysing repetitive quality claims and advising on the root cause directly to the Plant Manager
  • Supporting the Credit Manager with litigation
  • Training end users (Sales Administrators) on the claims system
  • Communicating and supporting with the implementation of up-to-date complaint processing software
  • General user administration e.g. setting up new end users with password access and raising software problems with Technical helpline
  • Assisting with other finance administration tasks for the Credit Management / Quality Claims Team to cover holidays / sickness

The successful Quality Claims Administrator should have:

  • Technical or quality control background with understanding of manufacturing processes would be advantageous
  • Experience in a similar finance role would be advantageous
  • Open-minded with strong problem solving skills and an investigative nature
  • Impartial with regard to decision making
  • Strong communication skills at all levels
  • Strong proficiency with Microsoft Office Suite including Excel and PowerPoint
  • Analytical with strong attention to detail
  • An understanding of SAP would be advantageous (training will be provided for the right candidate)

 
Benefits:

  • Excellent salary depending on experience
  • Bonus typically between 10-20% of salary depending on personal performance
  • Flexible hours (37.5 hours, core hours between 10am and 3pm)
  • Some working from home (e.g. 1-2 days per week) available once established
  • Medicash
  • Cycle To Work scheme
  • Company cashback scheme
  • 24 days holiday + bank holidays
  • Auto-enrolment pension scheme
  • Excellent working environment
  • Smart-casual dress code
  • Dress-down Fridays
  • Subsidised cafeteria
  • Free parking
  • Stunning office location

Quality Claims Administrator
 
Ross-on-Wye, Herefordshire - commutable from Hereford, Worcester, Cheltenham, Gloucester, Tewkesbury, Ledbury, Lydney, Abergavenny, Newport, Chepstow etc

Excellent salary + bonus + benefits

Claims Assessor | Finance Assistant | Quality Assistant | Claims Management | Claims Handler | Finance Administrator | Credit Management

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