Senior Operations Administrator




Anita Dale


West Midlands


Administration & Secretarial / PA


1 x death in service, 50% discount, flexible benefits, personal pension scheme, 28 days holiday

Start Date

Senior Operations Administrator is sought by an international, omni-channel hair & beauty service provider and retailer.

The company is moving from their Coventry office in September to Central Birmingham within a few minutes’ walk of New Street Station, and are looking for someone to start prior to the move and commute to Coventry until they move.

Known formally in the business as Senior Operations Coordinator, your duties will include:

  • Investigation into sales differences
  • Liaison with Salons regarding banking and credit card issues
  • Track and review KPIs in conjunction with General Managers
  • Collating, reviewing and following up on various reports on behalf of and in conjunction with the Finance Department, General Managers (GMs) and Regional Business Managers (RBMs)
  • Review journey plans against performance and business needs; make suggestions and recommendations to the RBMs as necessary
  • Providing accurate and concise information to the GMs and RBMs in preparation for meetings/presentations via PowerPoint presentations and handouts for meetings, ensuring the GMs and RBMs have the right information beforehand
  • Liaising with Finance to ensure all required financial reports are produced and distributed as required
  • Updating, maintaining and distributing hierarchy of field team and sending out updates to relevant people
  • Organising UK field meetings in conjunction with GMs
  • Co-ordinating emails and general memos
  • Organising RBM meetings in conjunction with GMs
  • Producing and distributing performance leagues
  • Ordering and tracking incentive awards
  • Tracking salon closures – ensuring paperwork and actions completed

The successful Senior Administrator should have the following skills and experience:

  • Strong working knowledge of Microsoft office – particularly Excel
  • Ability to communicate well both written and verbally
  • Confidence to engage and advise management
  • Ability to use own initiative
  • Proven good organisational skills and have an eye for detail
  • Able to travel to Coventry short term until the move to Central Birmingham is completed

In return for your hard work you’ll receive the following benefits:

  • £20,000 – £22,000 salary depending on experience
  • 1 x salary death in service
  • 50% discount in hair and beauty services
  • Group personal pension scheme
  • Access to the company’s flexible benefits scheme
  • 28 days holiday including bank holidays

Senior Administrator

Central Birmingham, West Midlands

£20,000 – £22,000 depending on experience + benefits




West Midlands


United Kingdom


21000 - 30000

Job Type:



Full Time

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