Support Analyst

Reference

R4TCLJS27072018B

Consultant

Jack Stockport

Location

North Yorkshire

Category

IT & Telecommunications

Benefits

Bonus, Great Culture, progression Opportunities

Start Date

ASAP

Support Analyst with experience delivering exceptional levels of technical advice in a 1st/ 2nd line capacity is sought by a market leading utilities services company based in Harrogate. They are highly regarded as market leaders with the majority stake in their field and with an ever growing international presence there is a unique opportunity to join at an exciting phase of growth for the company.

On a day to day basis the Support Analyst will use their previous experience with Microsoft Server 2008/2012, Windows 7/ 10 operating systems, Exchange 2010 and Active Directory to provide concise and accurate advice both on the phone and in person affording you fantastic scope to experience a varied working life with opportunities to learn new technologies and progress quickly.

As a Support Analyst  you will be responsible for:

  • Providing 1st / 2nd line support to internal staff on Windows platform issues
  • Serve as point of contact for hardware upgrades and installs
  • Access permissions and FTP accounts 
  • Dealing with basic telephonic problems

The successful Support Analyst  should have most of the following key skills:

  • At least a years’ experience in a 1st/ 2nd line role
  • Exemplary verbal communication and the confidence to liaise with a global client base 
  • Drive to progress your career

Benefits:

  • bonus scheme
  • Flexi time
  • 25 days holiday plus bank holidays
  • Contributory Private pension scheme
  • Bupa healthcare scheme
  • Regular fully expensed company parties
  • Bi-Annual salary review
  • Free parking
  • High street vouchers
  • Relaxed, supportive working environment

Support Analyst

Harrogate, North Yorkshire

£20,000 – £23,000 plus benefits & bonus

Harrogate  – Microsoft Server 2008/2012, Windows 7/ 10 operating systems, Exchange 2010, Active Directory

Town/City

Harrogate

Region

North Yorkshire

Country

United Kingdom

Salary:

Any

Job Type:

Permanent

Hours:

Full Time

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