Technical Services Engineer

Reference

R4TZCAD16819

Consultant

Zee Chaudhary

Location

Surrey

Category

IT & Digital

Benefits

Start Date

Technical Services Engineer sought by a leading IT services provider based in Farnham and covering areas throughout the South East.

The Role:

As an office-based Technical Services Engineer, you’ll provide 1st and 2nd Line support to clients and will have the opportunity to work with various tech, including Microsoft Office 365, involvement in upcoming projects and customer base ranging from business to education environments. Your duties will include:

  • BAU support of 1st line and 2nd line issues.
  • Remote support/visit client sites, assess requirements, give feedback to customers on issues
  • Resolving hardware/software faults
  • Installing and configuring computer operating systems and applications
  • Communicate and manage 3rd party suppliers
  • Manage client expectations and adhere to support SLAs

The successful Technical Services Engineer should have most of the following:

  • Strong 1st and 2nd line technical background
  • Experience of Active Directory
  • Basic knowledge/troubleshooting of DNS/DHCP
  • Some experience of Office 365 desirable
  • Working knowledge of Microsoft Desktops and Windows Server environments
  • Professional certification is desirable
  • Your own vehicle/clean driving license is essential as you will occasionally visit client sites

This role would particularly suit an experienced IT Support expert with a commercial background and previous experience in a client facing role.

In return for your hard work you’ll receive an excellent benefits package on top a salary of circa £25,000 depending on experience.

Technical Services Engineer – 1st Line and 2nd Line

Farnham, Surrey

Circa £25,000 + benefits

First Line | Second Line | IT Support | Helpdesk | Technical Support | Desktop Support | Service Engineer | IT Analyst | Support Analyst | IT Support Officer

Town/City

Farnham

Region

Surrey

Country

United Kingdom

Salary:

21000 - 30000

Job Type:

Permanent

Hours:

Full Time

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